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Saa Thum

Saa Thum help centre

Namaste. What can we clear up for you?

Sankalp, gotra, prasad, refunds, your video. Short answers, in plain words, written by the team that performs your puja.

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Getting started

What exactly is Saa Thum?

Saa Thum performs havans and pujas for you at remote, peaceful Himalayan temples. You choose a ritual and book with your name; our crew travels to the temple, the temple's own pujari performs it, and we film it for you. We send you the video, and dry prasad to your door if you'd like.

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Booking & paying

How do I find a puja for a particular wish?

Browse by intention on the home page — studies, a fresh start, prosperity, health and peace, love and family, or festival pujas — or search Our Pujas by deity or festival.

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Payments & refunds

Can I get a refund if I cancel?

Yes — for a havan or puja, cancel at least 24 hours before the scheduled start; for a satsang, sermon or meditation, cancel at least 3 days before. Cancellations after that window are not refunded, and neither is missing the event.

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Account & safety

Who do I email to report abuse or unsafe content?

support (@) saathum.com, or use the in-app report tool. If support has not resolved your complaint, escalate it to our Nodal Officer, Depika Singh, at grievance (@) saathum.com — see our Grievance Redressal page.

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Getting started

What can I book on Saa Thum?

Havans and pujas only — positive, benefic rituals for studies, a fresh start, prosperity, health, family, peace and festivals, at temples of Shiva and Parvati, Vishnu, Ram and Sita, Krishna and the gentle Himalayan Devis.

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Booking & paying

Do I need the app to book?

No. You can choose, book, pay and watch right in your browser at saathum.com.

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Answers describe how Saa Thum works today; anything about a ritual's benefits is what devotees traditionally seek, never a promise.

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Write to us in English or Hindi. If it's about a booking, include your 12-digit UPI transaction number; we reply within a day.

Write to the team
  • Help desksupport (@) saathum.com
  • Contact formPrefer a form? Use our contact page; it reaches the same team.
  • Grievance RedressalNot resolved by support? Our Nodal Officer: grievance (@) saathum.com

Saa Thum performs pujas and havans for you. You book and pay online; refunds follow our published policy. Benefits described are those traditionally sought by devotees; Saa Thum makes no claims of guaranteed outcomes.